Last-Mile Delivery Co Uses Cloud-Based Routing To Optimize Delivery Service

Last-Mile Delivery Co Uses Cloud-Based Routing To Optimize Delivery Service
Delivery & Logistics

Thanks to WorkWave's routing APIs, Milkman was able to improve its delivery, strategizing routes to reduce time and eliminating errors to enable faster and more flexible service

Todd Neikirk
  • 19 november 2018

One of the key aspects of online retail is enabling customers to receive their goods as quickly and conveniently as possible. Milkman is an Italy-based delivery service that helps retailers provide optimal last-mile delivery for online shoppers, and recently partnered with WorkWave, a New Jersey-based software company, to make its services even more efficient.

WorkWave recently published a case study detailing how it was able help Milkman improve delivery for digital shopping experiences. One key feature that the cloud-based service offered was route planning, which organized delivery logistics more efficiently and enabled Milkman to achieve high rates of on-time deliveries as well as cut down on address mistakes.

Mike Profit, WorkWave’s Chief Product Officer, says, “Our work with Milkman showcases how impactful route-planning software can be to a business looking to greatly increase its customer service levels.” Last-mile delivery is an increasingly important and differentiating aspect of a retailer’s value to its customers, which Milkman hopes to optimize using the cloud-based software solution.

WorkWave | Milkman


Lead image: package delivery concept stock photo from Indypendenz/Shutterstock

One of the key aspects of online retail is enabling customers to receive their goods as quickly and conveniently as possible. Milkman is an Italy-based delivery service that helps retailers provide optimal last-mile delivery for online shoppers, and recently partnered with WorkWave, a New Jersey-based software company, to make its services even more efficient.

+Delivery & Logistics
+ecommerce
+last mile
+last mile delivery
+last-mile-delivery-debrief
+milkman
+post purchase support & service
+retail
+route planning
+software
+workwave

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