Amazon is testing shipping and receiving desks at Whole Foods locations to increase its flexibility and convenience for customers

Many Whole Foods locations have Amazon Lockers, which let shoppers send their packages to a set location for them to pick up through a secure, coded system. Now the etailer is expanding its services at various locations by letting customers pick up packages and drop off returns at a desk within the grocery store itself.

At several Texas locations, Amazon is testing out a desk and self-service kiosk format. The service includes staff on hand to help with any issues, let shoppers make returns without any packaging and even hold items for up to 15 days. Returns will be processed at the store and sent off to the right address.

Amazon is also rolling out a series of meal kits at Whole Food locations, competing with meal kit services like HelloFresh and Blue Apron. The ongoing collaborations between the two retailers not only adds value to WF's store locations, but also offers Amazon customers greater last-mile and return flexibility.

Amazon | Whole Foods


Lead image: stock photos from Northfoto/Shutterstock

Many Whole Foods locations have Amazon Lockers, which let shoppers send their packages to a set location for them to pick up through a secure, coded system. Now the etailer is expanding its services at various locations by letting customers pick up packages and drop off returns at a desk within the grocery store itself.

At several Texas locations, Amazon is testing out a desk and self-service kiosk format. The service includes staff on hand to help with any issues, let shoppers make returns without any packaging and even hold items for up to 15 days. Returns will be processed at the store and sent off to the right address.