At the food delivery site's 40-seater eatery in Singapore, customers can order and receive a hot meal all via kiosk and other automated processes, eliminating the need for front-of-house human staff

In a time of increasing digitalization, there are many ways to avoid human interaction altogether. While some companies look to implement robots to deliver food, London-based online service Deliveroo is doing the opposite—creating a public space where hungry people can eat without interacting with human staff.

The ordering platform's Food Market in Singapore is a 40-seat dine-in space that features 10 kitchens and 11 dining concepts produced by seven different restaurant operators. Upon entry, customers input their desired meal at a kiosk, as well as their name and payment. Their name will appear on a screen once completed, signaling them to pick up their food at a station with twelve boxes.

Customers tap the box twice to unlock their meal, completing the process with zero human interaction involved. This experience comes on the tails of Deliveroo's Editions sites, which are delivery-only kitchens with no seating, building on the concept to offer dine-in space in response to customer demand.

Deliveroo

In a time of increasing digitalization, there are many ways to avoid human interaction altogether. While some companies look to implement robots to deliver food, London-based online service Deliveroo is doing the opposite—creating a public space where hungry people can eat without interacting with human staff.

The ordering platform's Food Market in Singapore is a 40-seat dine-in space that features 10 kitchens and 11 dining concepts produced by seven different restaurant operators. Upon entry, customers input their desired meal at a kiosk, as well as their name and payment. Their name will appear on a screen once completed, signaling them to pick up their food at a station with twelve boxes.