The big box retailer is rolling out robots and other tech to help employees with repetitive jobs like cleaning floors and sorting inventory, leaving more time for customer assistance

Walmart is investing in tech integration for its brick-and-mortar outlets to give employees more time to serve customers. Using robots and other automated devices, the retailer is hoping to reduce the time associates spend doing menial tasks like cleaning floors or checking inventory. According to Tech Crunch, the move is also part of the company's efforts to compete with e-commerce giant, Amazon, as well as increase staff retention rates.

The additions include 1,500 new autonomous floor cleaners called “Auto-C” which polish floors in open areas, and 300 “Auto-S” robotic shelf scanners that make sure all items are on the correct shelf and display the correct price. Even more, Walmart is also releasing 1,200 FAST unloaders that sort shipment items, as well as 900 pick up towers, which work like giant vending machines for customers who have placed online orders.

The retailer has been piloting these innovations since 2018, but this year has decided to implement them in several locations across the U.S. “Our associates immediately understood the opportunity for the new technology to free them up from focusing on tasks that are repeatable, predictable and manual,” said the senior vice president of Central Operations for Walmart U.S, John Crecelius, in a company announcement.

Walmart

Walmart is investing in tech integration for its brick-and-mortar outlets to give employees more time to serve customers. Using robots and other automated devices, the retailer is hoping to reduce the time associates spend doing menial tasks like cleaning floors or checking inventory. According to Tech Crunch, the move is also part of the company's efforts to compete with e-commerce giant, Amazon, as well as increase staff retention rates.

The additions include 1,500 new autonomous floor cleaners called “Auto-C” which polish floors in open areas, and 300 “Auto-S” robotic shelf scanners that make sure all items are on the correct shelf and display the correct price. Even more, Walmart is also releasing 1,200 FAST unloaders that sort shipment items, as well as 900 pick up towers, which work like giant vending machines for customers who have placed online orders.