Volvo owners can access a mobile service that helps collect accident scene information and streamlines the recovery and repair process

Volvo positions itself as one of the world's most safety-obsessed vehicle makers. It was Nils Bohlin, an engineer at Volvo, who invented the three-point seat belt in 1959 that's still a standard in all cars made today. While the company is committed to reaching a zero-death rate for drivers and occupants of its cars, accidents and crashes are still inevitable for now.

Taking a realistic approach and focusing on easing consumer apprehension in the case of incidents, Volvo Car USA introduced an app service called Volvo Car Accident Advisor that offers help and tools for vehicle owners to more smoothly personally recover and repair their vehicles following a collision. The mobile application is a free service that expands post-accident support to include guided accident documentation, digital insurance claims and repair services whenever customers are in need.

Volvo

Following a collision, focusing on all the necessary information collecting at the accident scene can be a challenge with disorientation and a spike in adrenaline. Volvo will send a text to open the web-based Car Accident Advisor app that provides a step-by-step walkthrough to capture facts and photos of the accident scene. That information can then be directly sent to an insurer and local mechanics to speed along the claims handling and repair process.

Volvo

“We work hard with in-vehicle technology to eliminate or reduce the impact of crashes as much as possible,” says Scott Doering, vice president of Customer Care, Volvo Car USA. “In the event that an accident happens, we now have Volvo Car Accident Advisor that can walk Volvo Car owners through the entire process, from data gathering and insurance claim management all the way through collision repair. This program not only provides tremendous convenience, but will also help to ensure the car is repaired to Volvo Car’s stringent safety standards.”

Volvo


Lead image: stock photos from tommaso79/Shutterstock

Volvo positions itself as one of the world's most safety-obsessed vehicle makers. It was Nils Bohlin, an engineer at Volvo, who invented the three-point seat belt in 1959 that's still a standard in all cars made today. While the company is committed to reaching a zero-death rate for drivers and occupants of its cars, accidents and crashes are still inevitable for now.

Taking a realistic approach and focusing on easing consumer apprehension in the case of incidents, Volvo Car USA introduced an app service called Volvo Car Accident Advisor that offers help and tools for vehicle owners to more smoothly personally recover and repair their vehicles following a collision. The mobile application is a free service that expands post-accident support to include guided accident documentation, digital insurance claims and repair services whenever customers are in need.