The following seven restaurants and cafes are leveraging cutting-edge technology and robotic hardware to provide consumers with self-service dining

As technologies become more sophisticated and restaurants increasingly seek to reduce overhead costs and bring diners back, automation and robotics are playing a larger role in restaurant operations. Today they're less of a gimmick and more of a valued tool, taking over repetitive and potentially dangerous back-of-house tasks and assisting human servers.

As more diners adopt self-service tools like mobile ordering, restaurants are moving towards a completely automated process in order to provide a seamless experience for diners, as PSFK researchers noted in our most recent deep-dive report on innovation in food service. Here are seven examples that showcase how today's most innovative retailers have made fully-automated restaurants or cafes a reality:

Hey Zeus
Hey Zeus, Australia’s first waiter-less cafe, utilizes digital ordering kiosks and conveyor belts that allow customers to self-serve customizable meals and eliminate the need for human front-of-house staff.

Deliveroo Food Market
London-based food delivery company Deliveroo debuted a fully automated multi-restaurant dine-in space, powered by ordering kiosks and digital food collection boxes from San Francisco-based technology automation company Eatsa.

JD.com XCafe
Chinese e-tailer JD.com opened XCafe, a fully automated restaurant, in Tianjin, where a combination of robots and artificial intelligence controls all operations from ordering, preparing, cooking, plating to serving.

Spyce
Boston restaurant Spyce launched a fully robotic kitchen, featuring a system of autonomous cooking pots and ingredient dispensers that prepares complex meals from a variety of cuisines.

Haidilao Automated Hotpot
Chinese hotpot restaurant chain Haidilao partnered with electronics company Panasonic to create a fully automated eatery in Beijing, where robots will take orders, prepare and deliver raw ingredients to diners. The partnership is the chain’s plan to rely less on human as it expands globally.

Dawn Ver Beta Cafe
Dawn Ver Beta, a pop-up cafe in Tokyo and an inclusive working environment project, is staffed by robot servers that are remotely operated by individuals with severe disabilities. The robots are equipped with tools that allow the operator to fully interact with customers.

Gourmeon Giosk
California-based kitchen solutions company Gourmeon developed the Giosk, a gantry style food-assembly robot designed for the space and operation of fast casual dining establishments.


Lead image: Petr Sevcovic/Unsplash

As technologies become more sophisticated and restaurants increasingly seek to reduce overhead costs and bring diners back, automation and robotics are playing a larger role in restaurant operations. Today they're less of a gimmick and more of a valued tool, taking over repetitive and potentially dangerous back-of-house tasks and assisting human servers.

As more diners adopt self-service tools like mobile ordering, restaurants are moving towards a completely automated process in order to provide a seamless experience for diners, as PSFK researchers noted in our most recent deep-dive report on innovation in food service. Here are seven examples that showcase how today's most innovative retailers have made fully-automated restaurants or cafes a reality: