Expert Insight: How App-Based Mobile Ordering Could Save Declining Room Service Sales
In the second part of our interview with the founder of Bbot on-site food delivery platform, PSFK gleans insights into applications of the service in the travel and hotel space, helping hungry guests connect with the food they want
•Bbot is a recently launched on-site ordering platform designed to help customers eating out focus on socializing and less on ordering. The app-enabled service works by letting customers order and pay for food within a restaurant or food hall instead of flagging down a server.
•The platform provides benefits like reduced wait, checkout and delivery times in addition to lower costs for food establishments and customers alike. Now, Bbot is turning to applications within the hotel space, where in-room sales have been declining, due to its ability to better match customers with the options they want from their favorite nearby spots.