profile

PSFK Weekly Debrief

PSFK’s paid weekly newsletter product. Trends delivered right to your inbox.

PSFK iQ

PSFK’s professional-grade research platform, featuring access to our full-report library and on-demand research services.

Take me to PSFK iQ

Help, I have question!

  • + What is my level of access?
  • + Not sure what product is right me
  • + I am having access issues
Chat with a representative

Want to send us an email?

Email us at sales@psfk.com

Faced with Online & Grocery Surges, Walmart Expands Both Human & Robotic Staff

04/24/20

As all retailers contend with shifting demands during the COVID-19 pandemic, the U.S. big-boxer is hiring temp workers while also expanding its bot fleet to automate inventory management

Walmart is slated to up its robotic and human staff in light of the COVID-19 pandemic. While the American discount retailer has been experimenting with the deployment of automation & AI in its stores for years, now the company is concentrating on expanding its work with Brain Corp, creator of AI and other robotics tech, in its efforts to offload store labor.

Walmart and Brain Corp are expanding their existing partnership to help protect in-store associates and streamline some of their tasks. While in the past the two had focused on areas like store cleanup, shifting associates from more menial tasks to those like customer service, now they plan to employ robots to help in areas like inventory management, scanning stock and monitoring deliveries to further automate the processes.

This development comes as Walmart experiences huge increases in its mobile grocery app downloads, with customers in lockdown turning to home delivery and curbside pickup options, as well as an announcement last month regarding its plans to hire hundreds of thousands of temp staff to assist with mounting ecommerce demands.

Walmart


Lead image Courtesy of Walmart