PSFK’s professional-grade research platform, featuring access to our full-report library and on-demand research services.

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Welcome to PSFK.The home of What’s Next.

Unlock the freshest intel on next-gen strategies and apply our research to drive your revenue.

At the forefront of change since 2004

PSFK’s integrated approach to research, content, events and our network provides you with the knowledge and savvy you need to get ahead of the trends. Whether you're looking for the latest trends-led strategy, a new research partner or better thought leadership, our flexible products and services make it a cinch to find the right mix of expertise to turbo-charge your retail and CX innovation.

PSFK iQ Business Intelligence Platform

Where Innovators Turn for Research. Our professional-grade syndicated-research platform is designed specifically for business leaders who want to know what’s next in the CX, brand and retail space. Whether you’re staying current on trends or need a real-time research partner to help you get ahead, count on PSFK iQ to deliver the info you need to make your next move. Current iQ Members include industry leaders American Express, Chalhoub, Critical Mass, Google, Johnson & Johnson, Leo Burnett, Lululemon, R/GA and Visa.

More: IQ Market Research Platform

The PSFK Report Library

Turbocharge Your Thought Leadership. Our trends and strategy research is a trove of retail and CX innovation insights. Published weekly, our reports cover every step of the customer journey and help industry leaders use the insights revisit their business model, customer experience and retail marketing. Browse by business vertical and retail category – or search using keywords such as business transformation, North America, marketing strategies.

More: List of Current Reports

PSFK Custom Publishing & B2B Marketing Services

Drive Business With Content That Goes Deeper. Marketing teams hire the retail consultants at PSFK to leverage the latest trends, research and analysis to fuel their marketing, pipeline development and B2B lead-generation. Our work manifests across digital channels and covers topics such as business transformation, corporate strategy, digital disruption and consumer experience.

More: B2B Content Marketing Agency Services

PSFK Research & Consulting

Get Ahead. Stay Ahead. As a strategy consulting firm, PSFK has been guiding leading brands and retailers on what’s next in Retail and CX since 2004. Our service offering leverages trends research as the foundation for its consulting work and partners with experts from our network to build the perfect team to define opportunities for clients that drive profitable growth. PSFK is considered one of the most progressive retail consulting firms in the world. Recent client projects include Facebook/Meta, The Four Seasons, Microsoft, Target and Walmart.

More: Retail Strategy & Innovation Consulting 

PSFK Events / Retail Innovation Week

A Community for the Future. Since 2007, PSFK has been connecting retail, brand, agency and CX innovators through in-person and virtual events. We help our marketing and retail industry audiences understand consumer insights for business and how to activate change by leveraging digital technology, business transformation, channel expansion and retail ecosystems.

More: Innovation & Strategy Events / Innovation & Trends Videos

As strategy consulting professionals, PSFK is a natural addition to your work with advisory services from Accenture Strategy, Bain & Company, Boston Consulting Group or McKinsey & Company. To contact us about our retail consulting agency services, consumer insights and transformation programs for business just email or call +1 (901) 295-9430.