Els is a lifestyle detective from the Netherlands who feels that being curious is not a crime. She is a lecturer on trend research at Fontys Academy of Creative Industries where she learns her students to always have their radar on.
PSFK’s Customer Service Debrief is a how-to guide for businesses to develop, integrate and optimize their use of bots in customer service applications.
This paper explores how brands are leveraging technology to enhance engagement through product packaging.
In its 12th year, PSFK will host a multi-track event that shares, analyzes and explains innovation in the new consumer experience. Join us May 18th in NYC!
In our latest podcast episode show, we look at how beauty brands are creating new offerings that appeal to health and environmentally-conscious consumers