Janice is a contributing writer at PSFK and a New York-based brand strategist. She has worked at the intersection of design, branding, and innovation. Her recent focus is identifying emerging themes in experiential design and social innovation. Follow her @janicemomoko and you can reach her at janice [at] janice-chow [dot] com.
PSFK’s Customer Service Debrief is a how-to guide for businesses to develop, integrate and optimize their use of bots in customer service applications.
In its 12th year, PSFK will host a multi-track event that shares, analyzes and explains innovation in the new consumer experience. Join us May 18th in NYC!
In our latest podcast episode show, we look at how beauty brands are creating new offerings that appeal to health and environmentally-conscious consumers