Janice Chow
Janice is a contributing writer at PSFK and a New York-based brand strategist. She has worked at the intersection of design, branding, and innovation. Her recent focus is identifying emerging themes in experiential design and social innovation. Follow her @janicemomoko and you can reach her at janice [at] janice-chow [dot] com.
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Latest report presents a new vision for the customer-brand journey, one where customers’ lives and goals are authentically empowered and bolstered by their favorite brands.
DownloadThis research paper gives an overview of how companies are redesigning their physical retail locations to ensure an optimal brand experience.
DownloadOur brand tracker has recently been updated to include major brands in Alcohol, Apparel, Automotive, Food, Luxury, Retail. Technology and Travel
In our latest podcast episode show, we look at a new retail concept that takes a different approach to customer engagement
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