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How Providing A Trusted Guide Improves The Customer Experience

From healthcare to the automotive industry, brands are applying AI to personalize and strengthen customer loyalty, relying on chatbots to act as guides for customers

Event

Special event centereon winning strategies for DTC retail

January 16, 2019 | New York City
Expert

Bryan Walker works for IDEO as an Associate Partner where he currently leads the organizational design portfolio. He actively pursues new ways that designers can catalyze and support massive change of complex, human systems.

Video

Jordan Schneck explains the intuitive strategy that launched the famous Impossible Burger

August 10, 2018

Ideas We Are Tracking

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