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Interview: How The UPS Store Is Reinventing The Shipping Experience

Catering to a growing number of 'micro small-business' customers and millennials, the company aims to turn shipping into a memorable retail experience, and bring the shipping store into the 21st century

Event

Special event centereon winning strategies for DTC retail

January 16, 2019 | New York City
Video

Slack Research Team Lead Christina Janzer says that brands can build a user‑friendly product if they care to listen to how people feel about the product and the pain points they’re experiencing.

September 17, 2018

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