This luxury London department store has an entire floor dedicated to ‘self-care,’ offering a range of beauty and wellness services, from podiatry to dermatology. Consumers can stop by Reviv Genetics to learn their genetic makeup or head to Beyond Medispa for face and body treatments. Wellness-focused shoppers can also step inside the private treatment rooms for exclusive services from the likes of La Prairie, Sisley, Elemis and Thalgo.
JD opened a cashierless store in Jakarta, Indonesia, its first outside of China. Items are tracked by RFID, and camera placed throughout the store track shoppers’ movements to generate store heat maps to monitor traffic, product selection and shopper preferences to help optimize inventory and displays. The store sells FMCG and beauty products, along with apparel, so shoppers can try on a pair of jeans and walk out of the store wearing them. Facial recognition technology identifies shoppers as they leave, charging their credit card automatically for any items they take.
With a buy ahead feature and a service that allows purchase pickup upon return, Dublin's T2 Beauty Hall is travel retail at its best
PSFK talks to Elizabeth Shaffer, co-founder of MASSE, to discuss her startup's approach to ecommerce driven by personal recs, and the value of a new AMA series featuring female founders
From beer-themed concept stores to indoor camping trailers, these makeup brands have turned Seoul into a must-visit beauty destination
Using state-of-the-art AR, VR and AI technology, brands like Walmart and Macy's are making the retail experience more personal and engaging
With interactive mirrors and dynamic displays, these brands are making sure their shoppers get completely unique experiences in stores
Versed, a clean skincare brand, now lets its shoppers text its employees with questions about its products and how to use them
BeautyIRL, CVS's in-store cosmetics activation, is expanding to almost 50 stores, bringing affordable beauty treatments to shoppers
Roven is making a name for itself in the clean beauty space, offering a solution to lack of regulation and consumer education as well as giving customers greater access with an omnichannel strategy
From Adidas to Lowe's, these brands are using social media in new ways to pull in shoppers and offer value to longtime fans
How retailers are rethinking their in-store merchandising strategies to more effectively engage shoppers and drive conversions
The Body Shop GM, Andrea Blieden, discusses leaning into the brand's heritage as a revolutionary, female-founded co, cultivating activist and sustainability measures to connect with values-driven millennials in a competitive, indie-saturated beauty market