Cafe & Restaurant

TGI Fridays Encourages On-Site Customer Feedback To Improve Reviews

TGI Fridays is integrating review technology into the checkout process, enabling customers to give feedback seamlessly as well as allowing the restaurant to address concerns on-site to preempt negative online reviews


Every year, PSFK explores the most important topics in retail and the customer experience. For 2019, our annual event will unpack the rise of the Direct-To-Consumer business and examine three key pillars that define this space.

January 16, 2019 | New York City

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