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Customer Experience Journey Brand Activation & Immersion

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How One-To-One Service Is Improving The Digital Retail Experience

From access to 24/7 tech support to live chat with in-store associates, retailers are focusing on providing personal service and aid for customers, retaining a human element in a virtual world

Event

Special event centereon winning strategies for DTC retail

January 16, 2019 | New York City
Video

Betaworks creative director James Cooper says that brands that act as builders can succeed by attracting like-minded audiences

September 7, 2018

Ideas We Are Tracking

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