Grocery, Convenience & Supermarket

Analysis How Brands Like Nike Are Delivering A More Personalized Mobile Experience With Loyalty Apps

From PSFK's Loyalty Debrief, here's how some of today's most innovative retailers are building centralized mobile platforms that provide personalized and superior assistance

Fitness & Sport Golf Clubfitting Studio Offers Customers Hybrid Putting Green Lounge

KBS Golf Shafts is offering shoppers an experiential playground to trial clubs, featuring a putting green, high-end simulators, a lounge area with coffee and beer, and more

Delivery & Logistics Interview: DTC Grocery Startup Reduces Food Waste By Selling Ugly Produce

CEO and co-founder Ben Simon explains how his 100% sustainable grocery delivery platform benefits shoppers, local farmers and mother nature by repurposing unpretty fruits and veggies

Brand Activation & Immersion How Leading Brands Like Jetblack Are Driving Engagement With Messaging Assistance

Spanning verticals from luxury and apparel to travel and cryptocurrency, today's most innovative retailers and services are fostering consumer engagement through messaging capabilities

Food & Beverage Supermarket Shoppers Receive Dynamic Discounts While Reducing Food Waste

Netherlands-based Albert Heijn is testing an algorithm that calculates discounts for products approaching their expiration date, guiding store shoppers to the best deals

Cafe & Restaurant Beach Loungers Can Use Deliveroo's Jet-Ski Service For On-The-Spot Takeaway

The online restaurant delivery platform is bringing food directly to beach and river loungers in the U.K. this summer via an on-demand jet-ski service

Features Podcast: What Loyalty Means For Today's Consumers

In this episode, PSFK researchers share insights from the Loyalty Debrief report regarding how retailers are redesigning their membership and rewards programs, moving from points to passports to drive deeper engagement beyond purchases

Grocery, Convenience & Supermarket Sainsbury's Nectar Loyalty Program Offers Personalized Rewards

Sainsbury's is redesigning its loyalty program to offer targeted rewards as well as greater digital integration for seamless transactions

Merchandising & Curation ShopRite's Community-Based Store Concept Offers On-Site Cooking Classes

Prioritizing convenience and improved in-store offerings, the grocery chain invests in customer education, prepared foods and community spaces

Banks, Insurance & Financial Services Flexa Payment Network Lets Consumers Pay For Whole Foods With Crypto

Flexa is a payment-processing network that lets shoppers pay for everyday transactions with mainstream retailers like Crate & Barrel using cryptocurrency

Retail Walmart Tests Employee Management Structure In Online-Offline Resource Shift

In an effort to compete with e-tailers like Amazon, Walmart is reducing the number of managers while enhancing the role's prestige as it shifts in-store and online resource allocation

Design How Top New York Retailers Create Next-Level Service Experiences

As the retail renaissance continues, here's how leading names from Starbucks and Neiman Marcus to Hudson Yards' Vessel are staying on top of the brick-and-mortar game with immersive, personalized, discovery-driven experiences

Store Experience & Design Getaway Is A Brooklyn Bar For Alcohol-Free Patrons

As consumer behavior around alcohol consumption continues to change, there is a growing need for nightlife experiences that can accommodate non-drinkers, which NYC bar Getaway hopes to meet

Shopper Education & Assistance Sainsbury's Tests Checkout-Free Supermarkets

Sainsbury's is piloting a checkout-free store that will replace the cashier with a scan-and-go mobile app experience