PSFK has spotted a trend bubbling up at the confluence of exclusivity and community, where brands retailers are tapping into the ephemeral and the human with unique networks as a remaining way to differentiate and connect more deeply
Nonprofit Goodwill uses AI from an authentication service called Entrupy to weed out counterfeit high-end handbags for sale on its ecommerce platform, shopgoodwill.com. Goodwill employees use a modified iPod Touch equipped with a special lens in order to take closeup shots of an item, using an algorithm to analyze attributes like the stitching, lining and logo in order to determine its authenticity.
Luxury resale platform Rebag created an index to appraise the resale value of handbags. The tool, called Clair (for “Comprehensive Luxury Appraisal Index for Resale”), standardizes over 10,000 handbag styles into distinct product codes, taking into account their size, style, designer, condition, and original retail price, in order to provide users with a bag’s current resale value and help them determine whether or not to buy or sell it.
Online marketplace eBay created the eBay Authenticate program to boost shopper confidence when purchasing luxury items, such as watches and handbags. Each item is inspected and verified by an independent expert, who will then list the item with a notation that its authenticity has been verified and ship the item directly to the buyer, with the original seller receiving 80% of the selling price.
Moving beyond labels like genre and demographic to engage audiences in an age of ever-evolving identity
Invitation only closet-sharing platform Tulerie allows users to rent and lend high-end designer pieces to one another through the app. Users looking to use the platform are interviewed on Facetime before being accepted into the network. Once accepted, they get a free membership. Users can list clothes and an algorithm generates how much the item should be rented for. Tulerie provide shipping labels and envelopes for users, but the company also offers a service where it will take of the entire rental process from taking pictures of the items to shipping and cleaning.
The automaker partnered with car-sharing marketplace provider Turo to allow drivers to rent cars from top hosts who have been specially selected for their knowledge and passion as Porsche owners. The program allows prospective Porsche owners to experience the car of their dreams through an extended test drive.
LUXnow is a peer-to-peer rental marketplace that allows members to rent high-end assets, such as exotic cars, homes and yachts, from other members. Users browseLUXnow’s curated selection of luxury inventory and choose their desired rental. A LUXnow agent then contacts them to assist and ensure that everything goes smoothly on the day of. In addition to rental service, members of the LUXnow community receive invitations to exclusive private events.
Wardrobe is a digital platform that allows users in New York City to monetize the items in their own closets, renting out their clothing to peers. Users upload a photo of themselves wearing the item and set their desired price and rental period. After a Wardrobe stylist has approved the submission, other users can chat with the owner to discuss personal details like fit. Once a rental is booked, the item is exchanged through a ‘Wardrobe Hub,’ a network of 30 dry cleaner locations in New York, who handle fulfillment and returns, ensuring that the item is cleaned after each rental.
Tulerie is a P2P apparel-sharing mobile experience that takes building a trustworthy community seriously, FaceTiming with each interested candidate before inviting them to join the eco-minded platform
The French luxury brand is expanding its beauty audience with a line of skincare and cosmetic products designed to better accommodate male consumers
The luxury brand is pioneering the next gen of seamless store experiences by letting consumers opt in to a facial-recognition and data-storing program for hyper-personalized curation
Luxury beauty brand Chanel Beauty launched Boy de Chanel, a makeup line designed specifically for men, consisting of a foundation, eyebrow pencil and lip balm. The Boy de Chanel webpage outlines a daily routine involving the featured products as well as how-to videos demonstrating best practices to further educate male beauty consumers.