Merchandising & Curation

From PSFK's Reinventing Retail Through Experience-First Shopping report, here's how two leading brands are employing purposeful experiential retail by engaging customers at every touchpoint throughout the physical store

Our latest report explores the shift from points schemes to brand passports

The DTC toothcare ecomm is fully customizable to each individual customer's needs—and even pairs with Sonicare brushes to enable greater compatibility with consumers' routines

Adore Me is applying analysis technology to mine its customer reviews for trends to inform brand and product development

The brand leading the next generation of tech x beauty experiences just debuted its Color&Co virtual consultation platform, enabling on-demand personalized hair color advice as well as custom formula blends shipped to home to level up the box customer experience

The ecomm's 'Second Life' initiative will take consumers' used designer bags and give them money towards future purchases on its site

The athletic brand famous for its sneakers is driving engagement by enhancing store consumers' path to purchase at three key stages

CEO Zac Brandenberg explains how the online wine marketplace took on an entrenched category, realizing the opportunity to apply the convenience of ecommerce and popularity of DTC brands to the wine space

From skateboard ramps and selfie rooms to in-store gaming spaces, here's how leading names like Lush and Samsung are driving engagement through dynamic and memorable shopping experiences

Prioritizing convenience and improved in-store offerings, the grocery chain invests in customer education, prepared foods and community spaces

Instagram's own @shop page will let consumers click to buy directly and without leaving the feed thanks to its Checkout feature

Carrying over the popularity of livestream retail experiences from China, ShopShops allows U.S. consumers to view live shopping events from brands and click to buy

eBay is opening a market featuring forty local business as an experiment in helping smaller venders cultivate consumer engagement

The mobile app and content hub will streamline sales reps' activity and provide them access to branded social media content for easy online sharing and promotion