Retail Beauty


How AI Shopping Assistants Are Bolstering Retail Discovery

Chat interfaces from brands and retailers, including H&M and Coty, are powering a new wave of conversational commerce


PSFK’s CXI 2018 conference brings to life key trends in customer experience through talks and activations by pioneers at well known and new companies.

May 18, 2018 | New York City

Nicholas Horbaczewski is the CEO and Founder of The Drone Racing League, a fun and exciting sport where quadcopter drones fly around a pre-set 3 dimensional course. Nicholas is also the co-founder of Leeden Media, a film production company that produces independent films.


At PSFK 2017, Studio Industries CEO Mike Lee teleported us in a time machine to the grocery store of the future, where experiences will reign over products

September 27, 2017

Ideas We Are Tracking

Mary Beth Laughton. SVP of Digital, Sephora.
Counterfeiting makeup is a new trend in Chinese how-to videos
Macy’s is diving into subscription services with their new Beauty Box
[Insight] L’Oréal Joins Startup Community in Paris
[News] Jet.com is launching a grocery brand for ‘metro millennials’
[Insight] Inside Amazon’s One Hour Fashion Week Deliveries
[News] L’Oreal uses AR to bring Cannes beauty looks to life
[Insight] Bloggers Touting Makeup Secrets Spur Estee Lauder’s China Sales
[News] Gillette Rival Schick to Launch Online Shave Club
[News] Gillette one ups Dollar Shave Club with on-demand razor ordering service where you text to order
[Insight] L’Oréal beauty bot learns your style to make gift giving easier
[News] Makeup stores such as Ulta Beauty and Sephora are thriving, even amid the “retail apocalypse”
[News] Makeup stores such as Ulta Beauty and Sephora are thriving, even amid the “retail apocalypse”
[Insight] How Instagram propelled this cosmetic company to success

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about the PSFK Creative Intelligence Platform

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