PSFK’s CXI 2018 conference brings to life key trends in customer experience through talks and activations by pioneers at well known and new companies.
Tim McKeown's is the Senior Global Director of the innovation and design team at Wilson Sporting Goods. He and his team developed the Wilson X, a smart football equipped with a motion sensor that can connect to Apple and Android mobile devices with bluetooth to relay data on velocity, distance, spin rate and spiral efficiency. As connectivity and real-time metrics extends beyond the home’s facade, the backyard becomes a hub for knowledge sharing as well as play.
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PSFK’s Customer Service Debrief is a how-to guide for businesses to develop, integrate and optimize their use of bots in customer service applications.
DownloadThis paper explores how brands are leveraging technology to enhance engagement through product packaging.
DownloadIn its 12th year, PSFK will host a multi-track event that shares, analyzes and explains innovation in the new consumer experience. Join us May 18th in NYC!
DetailsIn our latest podcast episode show, we look at how beauty brands are creating new offerings that appeal to health and environmentally-conscious consumers
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