PSFK’s CXI 2018 conference brings to life key trends in customer experience through talks and activations by pioneers at well known and new companies.
Rachel Shechtman is the Founder and CEO at STORY, a retail concept that has the point of view of a Magazine, changes like a Gallery and sells things like a Store. In 2011, STORY launched in Beta as a “Startup Store,” spotlighting emerging digital retailers and has gone on to create over 28 concepts including Color, Making Things, Love and Made in America, working with partners including American Express, Intel, Cigna, P&G and Target.
Colin Beavan, author of No Impact Man and How To Be Alive, divulges the one thing that the majority of happy, successful people have in common
Ideas We Are Tracking
What’s New For Members
PSFK’s Customer Service Debrief is a how-to guide for businesses to develop, integrate and optimize their use of bots in customer service applications.
DownloadThis paper explores how brands are leveraging technology to enhance engagement through product packaging.
DownloadIn its 12th year, PSFK will host a multi-track event that shares, analyzes and explains innovation in the new consumer experience. Join us May 18th in NYC!
DetailsIn our latest podcast episode show, we look at how beauty brands are creating new offerings that appeal to health and environmentally-conscious consumers
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