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Retail Food & Beverage

Self-Driving Grocery Mobiles Let Shoppers Choose Their Own Produce

Boston supermarket chain Stop & Shop is piloting a robotic grocery van that will bring fresh food and convenience items to customers' door after they summon it via an app, letting them make their own selections

Video

President of Research & Strategy Scott Lachut and Strategist Conner Dial help us navigate using bots in customer service apps

May 8, 2018

Ideas We Are Tracking

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