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Delivery & Logistics Walmart Targets West Elm's Audience With Affordable Furniture Line

The retailer is introducing MoDRN, a 650-piece line that will offer millennials a modern aesthetic at discounted prices

Beauty Pinterest Enhances 'Shoppability' With Full Ecommerce Automation

Pinterest is moving to completely automate its ecommerce Shop the Look function, marshaling AI to scale across the billions of images it shows Pinners

Fashion & Apparel QVC Fans Can Purchase Directly On Video-First Mobile App

Mimicking shoppable social media content, the network is offering an app feature that uses video content to inform viewers about products as well as let them purchase immediately

Home IKEA Rental Program Heightens Sustainability And Convenience

The company is pursuing its eco-friendly and affordability goals with a trial rental service in Switzerland, letting customers return used furniture to be refurbished and leased

Brand Activation & Immersion How Tech-Focused Retailers Like Sony Are Enabling Next-Gen Store Experiences

New York retailers are utilizing technology to empower sales associates and turn the store visit into a dynamic, personalized experience

Merchandising & Curation Fourpost Expands DTC Retail Curation For Mall Of America Shoppers

The collection of studio shops, eateries and events from startup, DTC and digital native brands is expanding from 30 to 56 members, giving more retailers a chance to shine while diversifying the mall's offer

Packaging & Product Engagement Interview: How DTC Home Brand Parachute Becomes A Part Of Customers' "Everyday Rituals"

The DTC brand's founder and CEO describes how it went from selling bedding online to opening experiential stores and developing one of the market's most eco-friendly mattresses

Hotels, Hospitality & Travel How Brands Like Chanel Reinvent The Store To Make Luxury More Engaging

In the following excerpt from PSFK's 2019 New York Retail Innovation Guide, find out how luxury retailers from Gucci to Ralph Lauren are using digital integrations and immersive installations to communicate the brand’s heritage and craftsmanship and drive engagement

Loyalty & Membership Furniture Rental Startup Appeals To Millennials With Quality Wares And Value-Added Service

Wallet- and eco-friendly subscription-based company Fernish promises mobile young consumers a better furniture experience, offering free delivery and assembly as well as the ability to swap out items

Retail By 2025, IKEA Promises To Deliver All Shoppers' Goods Via EVs

Shanghai is the first stop on the retailer's global mission to convert entirely to electric-vehicle delivery, part of its broader goal to significantly reduce its environmental impact

Post Purchase Service & Support Online Furniture Brand Launches Own Last-Mile Delivery Service

Furniture company Article is looking to compete with other digital-first startups offering home delivery for online orders by sending a team of its own experts rather than a third-party service

Cafe & Restaurant How Brands Like Starbucks Engage Consumers With Experiential Storytelling

In this excerpt from PSFK's 2019 New York Retail Innovation Guide, learn how retailers from Casper to Starbucks are using physical space to create a narrative around their brand, further engaging and entertaining their consumers

Design Startup Paint Co Caters To Millennials With Instagrammable And Sustainable Products

The startup keeps the millennial market's priorities in mind with low-toxicity, high-design products that reflect key interests like aesthetics and sustainability

Consumer Goods Brandless Offers Shoppers More Categories And Membership Options

The "brand tax-free" retailer launches premium baby and pet assortments with new price points as well as an optional subscription service, diversifying its inventory while optimizing convenience