Op-Ed: Mobile Will Finally Bring Loyalty Programs Up To Speed

Despite innovations in payment, retail loyalty programs are lagging behind—technologist David de la Peña makes a case for reinvigorating them with mobile


Before you start filling up your calendars with conferences to spark your business innovation and personal growth this year, add CXI 2018 conference to your wish list! For its 12th year running, PSFK is hosting an intimate conference where emerging pioneers and established experts will take the stage to discuss all things innovation around the new consumer experience.

May 18, 2018 | New York City

Anna Harman is the Director at Store Nº 8, Walmart’s incubator, leading its efforts to bring the technologies of the future into the retail and e-commerce worlds.


Colin Beavan, author of No Impact Man and How To Be Alive, divulges the one thing that the majority of happy, successful people have in common

September 27, 2017

Ideas We Are Tracking

How Gen Z and Millennial consumers are changing the loyalty paradigm
L.L. Bean has cancelled its internet of things project
Macy’s is adding mobile checkout to let shoppers skip the sales clerk
Why QR codes trump NFC in China
Macy’s is diving into subscription services with their new Beauty Box
How Starbucks’ 20,000 square foot innovation center will bring new tech to the brand
1-800-FLOWERS.COM’s Chris McCann on retail’s ‘fifth wave’
Zara will launch an augmented reality app in its stores
Experiences will drive the biggest purchases for 54% of millennial women
4 lessons in marketing agility from the direct-to-consumer revolution
Nordstrom is investing in technology to support personalization and customer service
The Salvation Army just opened the first nonprofit grocery store
Diane von Furstenberg is bringing customization and VR to its flagship store
Y Combinator thinks the world needs these nine types of startups in 2018

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