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Retail

H&M's Blockchain-Enabled Tag Lets Customers Track Clothing Origin

In response to increasing consumer demand for production transparency, the retailer's Arket brand is testing out a product tag customers can scan with their phone to access its origin information

Event

PSFK’s Future of Retail 2019 Conference will serve as the cornerstone event for New York Retail Innovation Week, an inclusive calendar of events in NYC this January that will provide a learning platform for executives working at retailers and brands.

January 13, 2019 | New York City
Video

PSFK President of Research & Strategy Scott Lachut and Senior Strategist Penn Whaling guide viewers in how they can work to treat content and commerce as conjoined parts of an evolved retail ecosystem

August 20, 2018

Ideas We Are Tracking

Instagram will start removing fake likes, follows, and comments generated by apps
New travel start-up SkyHour lets customers purchase fly-by-the-hour airline gift cards
Marriott takes branded video series, “StoryBooked” to TV and movie theaters
FAO Schwarz reopens festive New York flagship just in time for holiday shopping
46% said the choice of a convenient and personalized delivery service is a key factor in the online buying decision stage
66% of Americans view customer experience as important as quality or price in the retail interaction
69% of consumers prioritize services that offer free returns, with 65% wanting free UPS/FedEx/USPS pickup for returns and 55% wanting in-store returns at any location for online purchases
Kevin McKenzie. EVP and Chief Digital Officer, Macerich
Sidewalk Labs, “City of the Future” Podcast
For the holidays, The Chatwal New York, a Luxury Collection Hotel, has launched a luxury shopping experience package in collaboration with Bloomingdale’s
In the last five years, travel companies have raised more than $1 billion in venture capital funding
Tesco and WWF have announced they are to collaborate on a long-running sustainable food effort, pledging to halve the environmental impact of the average UK shopping basket within 12 months
Airport vending machines sell coats to those traveling between climates
Specialty retail sales, which exclude duty free as well as convenience and newsstand items like gum and magazines, have fallen 10% since 2012 to $1.66 per departing passenger at North America’s top 50 airports
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