Retail Customer Retention


How Brands Are Helping Customers Discover New Products Along The Purchase Path

PSFK researchers look at how consumers are turning to chat apps and voice-enabled devices to provide them with relevant product recommendations


Want a day of IRL PSFK inspiration? Come to our CXI 2018 conference!

That’s right, before you start filling up your calendars with conferences to spark your business innovation and personal growth this year, add CXI 2018 conference to your wish list! For its 12th year running, PSFK is hosting an intimate conference where emerging pioneers and established experts will take the stage to discuss all things innovation around the new consumer experience.

May 18, 2018 | New York City

Kevan Wilson is the EVP of Partnerships and Business Development at b8ta, a software-powered service designed to make physical retail accessible for all product makers and exciting for all customers.


Wearable X CEO Billie Whitehouse spoke to PSFK 2017 about designing wearables for all five senses and maintaining a sense of humor

September 27, 2017

Ideas We Are Tracking

[Stat] Retailers missed out on $150 billion in 2016 revenue due to poor personalization

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about the PSFK Creative Intelligence Platform

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