PSFK Launches The CX Playbook
The CX Playbook lays the groundwork for brands looking to build purpose-driven campaigns, products and experiences
Save the Date: On January 16, 2019 PSFK will host a special half-day event centered around our upcoming Future of Retail 2020 report, which will provide a roadmap on how to combine physical retail with an invisible layer of technology-driven service.
Kelly Andresen is the Sr. Vice President and Head of GET Creative, a nationwide creative agency at USA TODAY's Network. GET Creative partners with brands to uncover and produce stories that captivate audiences, create awareness and drive engagement across a variety of media.
Prison inmate turned fitness CEO Coss Marte discussed how he went from selling drugs on a street corner to running a company at Saks 5th Avenue, alongside racks of designer clothes and shoes.
Ideas We Are Tracking
What’s New For Members
Latest report presents a new vision for the customer-brand journey, one where customers’ lives and goals are authentically empowered and bolstered by their favorite brands.
DownloadThis research paper gives an overview of how companies are redesigning their physical retail locations to ensure an optimal brand experience.
DownloadOur brand tracker has recently been updated to include major brands in Alcohol, Apparel, Automotive, Food, Luxury, Retail. Technology and Travel
In our latest podcast episode show, we look at a new retail concept that takes a different approach to customer engagement
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