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Every year, PSFK explores the most important topics in retail and the customer experience. For 2019, our annual event will unpack the rise of the Direct-To-Consumer business and examine three key pillars that define this space.
Next IT uses Intelligent Assistance to increase automation, foster customer and employee engagement, and share real-time intelligence. Their innovations in conversational AI enable natural interactions with intelligent assistants and chatbots that engage customers more effectively, and increase employee productivity.