PSFK’s CXI 2018 conference brings to life key trends in customer experience through talks and activations by pioneers at well known and new companies.

May 18, 2018 | New York City

Colin Masson is Microsoft’s Global Industry Solutions Director for Manufacturing Solutions for Cloud and Enterprise where he focuses on working with the internal product teams and partner ecosystem, and directly with manufacturing customers on solutions that address manufacturing needs.


At PSFK 2017, Studio Industries CEO Mike Lee teleported us in a time machine to the grocery store of the future, where experiences will reign over products

September 27, 2017

Ideas We Are Tracking

[Stats] CES 2018 Digital Consumer Survey
[Stat] More users might outsourced holiday shopping to voice tech
[Stat] Accenture Puts A Number On Consumer Distrust: $756B
[Stat] More Facebook and Instagram Users Discussed Holiday Shopping Than Super Bowl LI
[Stats] 10 Fascinating Things We Learned When We Asked The World ‘How Connected Are You?’
[Stats] Value consumers see premium appeal in private label products
[Stats] Consumers Don’t Trust Businesses Can Protect Their Data
[Stats] Holiday Shoppers Vs. Chatbots, Virtual Reality, Robots And Drones
[Stats] On Black Friday, humans still trump Amazons Alexa for now
[Stat] We now spend 70% of our time online on phones
[Stat] How Online Dating Is Changing the Nature of Society
[Stat] How Automation Has Changed The Everyday Life Of Americans
[Stat] Apps Like Facebook, Instagram Are Creating Teen Anxiety
[Stats] Inside the freelance economy

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