Videos: Future of Retail

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Stitch Fix’s Key Steps to Shopper Success

Watch Stitch Fix’s COO speak at PSFK’s Future of Retail 2016 report SF event on the role of machine learning in personalized shopping

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Inside Uber’s Design Thinking

Watch Uber’s Director of Product Experience at Uber, speak at PSFK’s Future of Retail 2016 report SF event about the importance of perfect partnerships (that may or may not involve kittens)

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When Hospitality Blends With Retail

Watch Wingtip’s founder and CEO speak at PSFK’s Future of Retail 2016 SF event about how to create a community of your best clientele, and reward them on an ongoing basis

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How IBM Watson Powers Cognitive Retail

Watch IBM Watson’s Global Retail Leader speak at PSFK’s Future of Retail 2016 San Francisco Event about the value of expert know-how in guiding customers to the perfect purchase

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Target’s Smart Pop Up Store Strategy

Watch Local Projects’ Director of Strategy speak at PSFK’s Future of Retail 2016 San Francisco Event about designing retail locations to inspire at-home experiences

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Leveraging Social Commerce

Chris Bennett of Soldsie details how Instagram is allowing customers to shop through purchasable posts

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Creating a Physical Experience in a Digital Way

Courtney Lapin of Westfield Labs goes through the benefits of installing connected glass displays for a new kind of window shopping

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How to Influence In-Store Sales through Mobile

Margot Landsdorf of Shopkick explains how mobile phones can be used to influence consumer behavior—both before and during an in-store experience

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With Direct Shipping, Less is More

Liam Casey of PCH International speaks on why changing distribution models will promote hardware innovation

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How To Build Tools to Support Retail Employees

Robert Stephens, formerly of GeekSquad and Best Buy, explains why a DIY approach for companies creates better customer service

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How Brands Can Interact with Space Better

Tristan Pollock and Erik Eliason of Storefront explain how the rise of the sharing, local, and on-demand economies are making space more accessible to smaller brands

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Joining, Not Interrupting, the Conversation on Mobile

Pablo Slough of Google explains why user experience, relevant ads, and insightful measurement can all improve a retailer’s mobile presence

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Becoming a Hub for Community

Daniel Stark and Nancy Herrmann of Stark Design explain that meaningful store experiences lead to better engagement, loyalty and sales

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From Retailers to Partners

Gavin May, Alexander Rea, and Lorelei Bandrovschi of Co:Collective explain how you can use your brand’s story to create your retail strategy

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Tristan Pollock, Storefront: Creating Pop-Up Spaces That Matter

Tristan Pollock of Storefront says that pop-up stores give creatives a chance to participate in open dialogue

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David Blumenfeld, Westfield Labs: How to Create Interactive Window Shopping

David Blumenfeld of Westfield Labs goes through the benefits of installing one-touch, interactive displays for a new kind of window shopping

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Rachel Shechtman, STORY: Democratizing Access and Discovery in a Physical World

Rachel Schechtman of STORY makes the case for improving retail access—which she says is often more important than money

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Charlie Cole, The Line: Bridging Online and Offline Showrooms

Charlie Cole of The Line explains that brick-and-mortar stores are still necessary because customers want to engage with all senses

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Personalization Through Personal Devices

Tim Rodgers of +rehabstudio shows how data and devices can bring back the familiarity of old-school grocery shopping

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Innovating In-Store Experiences with Technology

Peter Rivera of Infusion Digital Agency explains how technology can help build more loyalty and a better brand experience

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Scaling Customization for a Mass Audience

Nikki Kaufman of Normal explains how her company makes customization faster, scaleable and more affordable