Videos: Future of Retail 2019 NYC

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Why Self-Service Integration Is The Future Of Brick And Mortar

Watch Healey Cypher of ZIVELO retail tech company explain at PSFK’s Future of Retail 2019 Conference why the future store will treat retail as software.

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Meet Your Customers At Eye Level To Reduce Friction And Impersonality

Watch the founder of Ro, a men’s health and personal care startup, speak at PSFK’s Future of Retail 2019 conference on the importance of bridging data and real emotion

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Better Customer Connections Depend On Conversational Commerce

Watch Dirty Lemon’s Founder speak at PSFK’s Future of Retail 2019 Conference on how conversational commerce allows brands to provide customers with the experiences they crave

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Connecting Your Best Associates With Customers Across Omnichannel Retail

Watch Hero’s Founder speak at PSFK's Future of Retail 2019 Conference on how to provide a human layer across digital shopping experiences

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Are You Doing Enough To Bring Your Customers Into Your Sustainability Story?

Watch Eileen Fisher's Vice President speak at PSFK's Future of Retail 2019 Conference on ways brands can better involve customers in their social and environmental efforts

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Emerging Brands Can Feed Customer Cycles With Brick And Mortar

Watch Fifth Wall Ventures partner Natalie Bruss discuss the power of experiential retail for emerging brands at PSFK’s Future Of Retail 2019 Conference

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Make Your Brand Personable And Engage With Your Customers At Every Opportunity

Watch Craig Dubitsky of oral care brand Hello explain at PSFK’s Future Of Retail 2019 Conference why brands need to be personable

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Everything In Your Development Pipeline Should Come From Your Customers

Watch LIVELY’s Founder speak at PSFK’s Future of Retail 2019 Conference on the need to allow for customers to help dictate one’s development pipeline

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Make Yourself Vulnerable To Feedback And Customers Will Follow

Watch Bonobos’ Co-President speak at PSFK’s Future of Retail 2019 Conference on how proactively seeking out customer feedback can pay off for brands

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Making Convenience A Currency

Watch MasterCard’s EVP of North America Marketing & Communications speak at PSFK’s Future of Retail 2019 Conference on retail’s phygital future