Post Purchase Service & Support

• Case Study Amazon’s ‘Halo’ Wearable Experience Offers 360-Degree Wellness Support
• Analysis How to Leverage Concierge-Level Support for Next-Gen CX
• Analysis How Empathetic Consumer Experience Is Redefining Retail
• Case Study Levi’s ‘SecondHand’ Resale Program Fosters Lasting Customers Relationships
• Vertical Lincoln Supports Drivers’ Daily Wellbeing with Meditation App Collab
• Analysis Creating Customer Relationships That Last
• Case Study Jeep’s Mobile Off-Roading Community Connects Enthusiasts Online
• Analysis How Automakers Changed Gear As The Car-Buying Journey Drifted
• Features How to Make The Most of a Product Drop
• Analysis Six Data and Tech-Driven Solutions for Scaling Omnichannel Retail
• Features How the Product Drop Model Can Explode Lockdown Limitations
• Features The Making of the Product Drop