Shopper Education & Assistance

• Case Study Amazon’s ‘Halo’ Wearable Experience Offers 360-Degree Wellness Support
• Analysis How to Leverage Concierge-Level Support for Next-Gen CX
• Case Study Genesis’ Online Car-Buying Experience Assigns Customers a Personal Advisor
• Analysis How Empathetic Consumer Experience Is Redefining Retail
• Case Study Walmart Takes Its Online Summer ‘Camp’ into Fall with Immersive Halloween Activation
• Case Study Amazon Studios Welcomes Fans to a Virtual Murder Mystery Experience
• Analysis Engaging Consumers with Interactive Digital Experiences
• Analysis Bringing Retail to Life Virtually in Shoppers’ Homes
• Technology Outdoor Outfitter’s Voice-Powered Experience Takes Customers on Adventure Trails
• Case Study AR Company Vertebrae Helps Online Retail Lift Conversions with Virtual Try-Ons
• Case Study Outer Turns Owners into Brand Reps with Neighborhood Showrooms
• Analysis Creating Digital Store Experiences in a Mobile-First World