PSFK launches The Future of Retail 2016 in New York City on Oct 20

Designing the shopper experience to build value, drive sales, and boost loyalty

Each year, PSFK publishes new thought leadership around the themes changing the shopping experience. Alongside expert speakers, PSFK Labs researchers will present a special overview of the latest release from the annual survey on trends shaping the future retail.



Built on a robust study of trends and patterns in the market, the Future of Retail 2016 report reads as a directional playbook – defining 10 pillars to build a modern and engaging shopper experience strategy. The event will highlight how retailers and brands can go beyond a traditional commerce expectations to create an enhanced shopper experience and therefore, build value, drive sales, and boost loyalty.

PSFK Labs researchers, who already assist brands like Nike, Red Bull, Samsung and Target with their retail strategies, will present a narrative across the event and intersperse the session with pioneers who can bring the trends and ideas to life.

PSFK Confernce: Speakers


The Future of Retail 2016 New York launch event will be an inspirational morning session kicking off with breakfast, and featuring insights from the PSFK team as well as presentations from retail and service pioneers.

Over the past years, we’ve welcomed retail innovators from Google, Uber and Zappos to our stage. Stay tuned for this year’s speaker lineup.

October 20th, 2015. 8:30am – 12:00pm


  • 2/18/20 8:30 am
    Doors Open & Breakfast
  • 2/18/20 9:00 am
    Talks Begin
  • Keynote

    Michael Africk


  • Keynote

    Emily Conrad

    Director, Immersive and Activity Design

  • Keynote

    Gideon D'Arcangelo

    VP Creative Strategy

  • Keynote

    Keith Mercier

    Worldwide Retail Leader

  • Keynote

    Rachel Tipograph

    Founder & CEO

  • Keynote

    Mouna Andraos & Melissa Mongiat


  • 2/18/20 12:00 pm
    Session Close


PSFK Confernce: Plan Your Trip

Plan Your Trip


Scandinavia House

58 Park Ave, New York, NY 10016