At PSFK Labs’ NYC event, expert speakers and the team behind PSFK’s Future of Retail 2015 Report will shine a light on the actions retailers and brands need to take to remain relevant in today’s omnichannel environment.



Each year, PSFK publishes new thought leadership around the themes changing the shopping experience. At a launch event on the morning of November 14, the team behind the Future of Retail 2015 report will present its findings alongside speakers who are retail pioneers.

The report and half-day event event will look at how in order to stand out from the competition, retailers and brands must make the best use of their customers’ time and attention by designing multichannel experiences that strike a perfect balance between efficiency and enjoyment, relevance and surprise. Our team and guest speakers will discuss the emerging retail trends and key strategies necessary to take advantage of them so that brands and retailers can deliver against evolving shopper needs and expectations both on and offline to drive better sales, service and engagement.

Key themes:

  • mobile payments
  • same day delivery
  • one click efficiencies
  • contextual services
  • immersive shopping experiences
  • community
  • lifestyle merchandising
  • anywhere purchase opportunities
  • personalized service, loyalty, recognition

PSFK Confernce: Speakers


More speakers to be added in the coming week.



PSFK Confernce: Plan Your Trip

Plan Your Trip


Scholastic Auditorium

557 Broadway
New York, NY 10012