PSFK’s upcoming Future of Retail 2020 report provides a roadmap on how to combine physical retail with an invisible layer of technology-driven service — the goal of which, is to connect with shoppers to drive sales, encourage repeat engagement, and build brand affinity.

In an auditorium setting, the PSFK team will present findings from it’s Future of Retail 2020 report and will host pioneering speakers who will share practical insights that highlight how to leverage the findings of the report.

Speakers to be confirmed.

A mix of talks and presentations will help attendees understand:

– Emerging consumer attitudes and market forces that are driving change

– Important trends shaping the future of physical stores, malls and offline-retail

– Key strategies that retailers and brands should adopt to succeed in the changing marketplace




Who Should Attend?

Anyone involved in the creation of the retail and service experiences online, on mobile and in-store: retailers, brands, agencies, technology companies and service providers.

PSFK Confernce: Speakers


Conference Schedule

8:30 am – Doors open & breakfast

9:00 am – Presentation Part 1

10:15 am – Break

10:45 am – Presentation Part 2

12:30 pm – Session close