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Congrats, you are now a RIW Insider!

You now have access to the inside track on what’s now and next in Retail and CX.

STEP 1 - Check your email and confirm your account.

You should be receiving a Confirmation Email from PSFK momentarily. Check your junk mail if you don’t see it. And, always know that you can chat us using the Chatbox on with any questions.

STEP 2 - Your first Insider newsletter will arrive Monday AM.

Sit back while we pull together Retail and CX Trends Insights. Your first Insider email will arrive in your email inbox this upcoming Monday.

STEP 3 - Look out for an email to access the latest Future of Retail report.

If you signed up for an annual subscription, you get to access PSFK's flagship report. Check the details in the confirmation email we send. Do chat us or shoot us a note at if you have any difficulty with the process.

Thank You and Welcome!
You now have access to:

  • PSFK Insider Newsletter (Weekly)
  • Includes one PSFK Trend Report of your choice (Annual subscription required)

We are thrilled to have you as a PSFK Insider. You have just joined a group filled with brand, retail and agency leaders leading us into the future of Retail and CX. The team at PSFK is here to support you. If you have any questions, don’t hesitate to contact us as

Piers Fawkes, PSFK President and Founder

Have a question or need help?

We are here to help. Feel free to chat us on at any time, or email