What’s New For Members

Retail Health & Wellness Debrief

PSFK’s Retail Health & Wellness Debrief shows how brands and retailers are responding by offering affordable, convenient and customer-centric health and wellness-focused products, from in-store consultations to at-home testing.

Content & Commerce Debrief

From personalized media to live-streamed experiences to shoppable video, brands are finding innovative ways to leverage content to generate revenue. Through the lens of seven industry pillars, PSFK’s Content & Commerce Debrief shows how brands can use content in ways that go far beyond building awareness.

Retail Innovation Tracker

Our monthly analysis, using PSFK’s panel member survey results, shows how innovative brands in eCommerce, grocery and hospitality (and more) are perceived based on their level of innovation.

Full breakdown
Future of Retail 2019

Join us for our upcoming January 19th half-day conference, where the research team will be previewing our upcoming Future of Retail 2019 report, a DTC Playbook for brands (and their customers). This conference will explore the themes in this flagship survey of innovation in retail with talks, expert speeches and an immersive exhibition. Additional sessions will provide further immersion.


PSFK Launches Retail Health & Wellness Debrief

The Retail Health & Wellness Debrief outlines a framework for leveraging an emerging whitespace in the health and wellness industry

Analysis & Opinion

Services & Events


At PSFK, we inspire a better human experience along the customer journey. The CX & Retail ideas that we share in our reports, newsletters, events and on our database include best-in-class examples compiled from an assortment of brands, businesses, vendors and experts. Build a customized PSFK membership today, and we’ll help you and your team conceptualize and activate industry-defining customer journeys.


Special event centereon winning strategies for DTC retail

January 16, 2019 | New York City

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about the PSFK Creative Intelligence Platform

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