Podcast: Presenting A New Vision For Customer-Brand Journeys

Podcast: Presenting A New Vision For Customer-Brand Journeys

In order to establish a loyal consumer base in today's customer experience landscape, brands need to dig deeper, becoming an integral part of their consumers’ lifestyles

PSFK
  • 14 june 2018

Listen as PSFK President of Research & Strategy Scott Lachut and Strategist Avery McCaffrey guide brands and companies through key actions, perspectives and takeaways presented in a webinar for our CX Playbook report, which includes a customer-brand journey in which consumers are authentically empowered by purpose-driven initiatives.

The report presents readers with an actionable, trends-inspired framework that will attract customers through value-driven brand perspectives and cultivate long-term loyalty by nurturing their progressive lifestyle. For more information, view the CX Playbook.

Listen as PSFK President of Research & Strategy Scott Lachut and Strategist Avery McCaffrey guide brands and companies through key actions, perspectives and takeaways presented in a webinar for our CX Playbook report, which includes a customer-brand journey in which consumers are authentically empowered by purpose-driven initiatives.

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+podcast
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+retail
+webinar

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