The AI Retail Playbook

PSFK’s AI Retail Playbook explores a new sea of change disrupting the retail industry—artificial intelligence. From cognitive computing to deep learning softwares, AI-powered infrastructures are driving meaningful and delightful shopping experiences like never before. Developed in partnership with Microsoft, the AI Retail Playbook will help retailers understand these technologies in context to contemporary consumer behavior and the multichannel retail landscape.

Published January 2018

The free-to-download report includes:
  • 10 trends defining AI-integrated retail experiences
  • 4 step-by-step illustrated scenarios highlighting AI-integrated retail channels
  • Key opportunities to ensure proper deployment and actionable success
  • 4 best-in-class case studies spotlighting real-life retailers leveraging the power of AI
  • Insights and thought-leadership from AI, retail and technology experts


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