Take me to iQ

PSFK iQ

PSFK’s professional-grade research platform, featuring access to our full-report library and on-demand research services.

Take me to PSFK iQ

Help, I have question!

  • + What is my level of access?
  • + Not sure what product is right me
  • + I am having access issues
Chat with a representative

Want to send us an email?

Email us at sales@psfk.com

Automating The New Patient Experience

This PSFK research paper gives an overview of how medical practitioners are utilizing digital scheduling platforms to streamline the patient intake process and efficiently connect them to the right doctors. The paper provides related insight and examples that exhibit the ways that medical practitioners and patients are using AI-driven self-scheduling and smart calendar software to schedule appointments, conversational assistants to diagnose and prescribe medicines, and virtual platforms for remote consultations. Tangential research provides additional insight into ways that retailers are using scheduling software to optimize staffing for improved customer experiences.

Key Topics

Trusted Guidance

Using digital tools to quickly connect customers to an AI-enabled chatbot and/or human agent to provide in-the-moment service and support

Virtual Consults

Brands and retailers are using virtual platforms to streamline conversation between consumers and experts, providing analyses and solutions tailored to each customer for optimal product results. This includes leveraging AI-supported conversational assistants that use natural language processing to help shoppers effortlessly navigate questions.

Automating The New Patient Experience

This concise, 9-page research paper includes:

  • An insight-led overview of how medical practitioners are utilizing digital scheduling platforms to streamline the patient intake process and efficiently connect them to the right doctors
  • A compilation of best-in-class examples that exhibit new ways that medical practitioners are using technology to onboard patients, schedule appointments, diagnose and prescribe medicines, and virtually meet with patients for consultations

Published on: Oct 5, 2017

If you like this report, here are some others that might be of interest