Enhancing Customer Experience With Voice-Activation

The following research gives an overview of how the emerging voice-activation space is enhancing the customer experience and empowering brands with a new suite of voice marketing tools and applications. This research paper discusses the contemporary voice space including voice recognition and voice activation platforms that customers and brands are using to enable seamless interactions in the home and on-the-go.

Published August 2017

This concise, 12-page research paper includes:
  • An insight-led overview of how the emerging voice-activation space is enhancing the customer experience
  • A compilation of best-in-class examples in the contemporary voice space including voice recognition and voice activation platforms that customers and brands are using to enable seamless interactions in the home and on-the-go

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