The Fostering A Diverse And Inclusive Culture In The Workplace

This research paper provides an overview of the changing demographics impacting the workforce landscape. With increased globalization and a growing aging population, minorities are increasingly filling the employment gaps, fundamentally changing the dynamic of the workplace. Diversity is no longer a question. In order to attract and retain talent, companies need to better address underrepresented communities: women, LGBTQ+, people of color, seniors and people with disabilities. This research paper also highlights how companies are making strides towards increased diversity and inclusivity as well as best-in-class examples of fostering an inclusive culture throughout the hiring funnel. 

Published July 2019

This 13-page report includes:

  • 10 trends featuring best-in-class examples of efforts supporting diversity and inclusivity in retail work
  • 32 trend-supporting exemplary case studies
  • Insights and stats to support further research

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Insights From The Fostering A Diverse And Inclusive Culture In The Workplace

Analysis How Gucci, Deloitte And Google Are Taking Early Action On Workplace Inclusivity

From Gucci to Google, companies are leveling the playing field by nurturing young talent from minority communities, providing them with educational opportunities and resources

Related CX Insights

Beauty Harvey Nichols' New Dedicated Beauty And Wellness Space Treats U.K. Shoppers To Special Treatments

The iconic London department store has devoted its fourth floor to self-care, including services and activations from wellness brands

Consumer Goods From Nestlé to Guinness, CPGers Are Rethinking Plastic-Free Packaging

A few key brands are ditching hard-to-recycle or single-use packaging in favor of materials like paper and metal to help consumers curb waste without forgoing their favorite food & bev

Case Study Selfridges Unveils An In-Store Movie Theater, And Now Shoppers May Never Have To Leave

The iconic department store is encouraging customers to stay a while at its flagship location thanks to the addition of a luxury theater

Brand Activation & Immersion Inside The London Members' Club That Integrated A Wellness-Focused Medical Gym

The London members club now offers complete, medical-grade wellness services to its clients, including spa treatments, doctors and even cryotherapy

Fashion & Apparel PSFK Research Paper Launch: Fostering A Diverse And Inclusive Culture In The Workplace

How companies are championing diversity and inclusivity by rethinking the employee experience

Features Three Brands Helping Shoppers Avoid Single-Use Plastic

Consumers are saying no to single-use plastic, leading innovative brands from PepsiCo to Evian to design replenishment platforms that offer alternative ways to consume their products

Advertising Hearst Autos Pop-Up Switches Gears For New York Fashion Week

NYFW isn't the likeliest place for an automotive activation, but editorial giant Hearst challenged expectations with a free, one-day pop-up

Cafe & Restaurant This London Marketplace Is Bringing New Life To A Former Banana Warehouse

Seven Dials Market is a food hall and community space that offers bites, books and booze inside a refurbished warehouse in London's West End