X

The Tech-Enabled Human-Touch Playbook

How Technology Adds A Human Touch To Evolve The Shopper Experience: This major report presents key trends and macro themes that retailers, service providers and product manufacturers can leverage to enhance the shopper experience in order to drive sales. Based on robust data and analysis, the Tech-Enabled Human-Touch Playbook focuses on the vibrant innovation that revolves around the physical store and outlines 10 key retail trends and their related implications and opportunity areas.

This report was originally published in February 2012 and was titled Future of Retail 2012

Summary Presentation

Featured in the 117 page report, readers will find:
  • 3 broad themes related to the changing retail shopping experience
  • 10 key retail trends that fall within the broad themes
  • Insight on implications and opportunity areas from dozens of senior retail and brand executives from companies such as Adidas, Staples, and Samsung
  • 60 leading global examples of retail innovation
Basic+ or Pro content

Immersion

Private Presentations

Invite the analysts behind this PSFK report to come and provide a tailored presentation at your office or next conference. We work to tailor our talks to provide context and actionable recommendations for all audiences. There are three ways to get in touch:

Use our chat window
Contact Jeff Weiner at jeff.weiner@psfk.com
Or give us a call at +1 646-520-4672

Innovation Workshops

Turn the insights and recommendations found within this report into action through a workshop. Customized specifically for your business' goals, needs and culture, this is a hands-on dive into the ideas and trends in our reports, with a focus on implementing them for your own business or clients. Whether these run from 4 hours to 2 days, your team will leave not just inspired and informed, but ready to take action.

Use our chat window
Contact Piers Fawkes at piers.fawkes@psfk.com
Or give us a call at +1 646-520-4672