The On-Demand Retail Playbook

Stiffening competition from e-commerce giants has not only caused declining sales for big box retailers, but has also produced shoppers that are savvier, more educated and have higher expectations for retailers to meet. The On-Demand Retail Playbook report showcases trends that are driving change in retail and can be leveraged by retailers, both large and small, to compete in the modern retail marketplace.

Originally published February 2013 and titled Future of Retail 2013

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Featured in the 94 page report, readers will find:
  • 2 broad themes related to the changing retail landscape
  • 9 major trends that fall within the themes and relevant supporting data points for each trend
  • Key implications and opportunity areas related to each trend
  • Insight on trends from retail leaders and experts from companies such as Starbucks and Unilever
  • 45 leading examples of retail innovation
  • 10 opportunity area thought-starters for retailers within each trend
  • 5 use-case scenarios that showcase a potential future retail experience for different business verticals with illustrated possible manifestations of the latest trends

Invite the analysts behind this PSFK report to come and provide a tailored presentation at your office or next conference. We work to tailor our talks to provide context and actionable recommendations for all audiences.

Innovation Workshops

Turn the insights and recommendations found within this report into action through a workshop. Customized specifically for your business' goals, needs and culture, this is a hands-on dive into the ideas and trends in our reports, with a focus on implementing them for your own business or clients. Whether these run from 4 hours to 2 days, your team will leave not just inspired and informed, but ready to take action.


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