The The New Purchase Path Playbook

In this major report, PSFK researchers explore two interconnected themes that provide a foundation for the modern shopping experience. ‘Data-Driven Commerce Platforms’ offers insights into the information systems that responsive retailers and brands are leveraging to differentiate themselves from the competition, enabling them to exceed customer expectations at every point along the ‘Networked Purchase Path’.

Originally published November 2013 and titled Future of Retail 2014

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  • The leading report series on the global trends changing retail
  • Latest analysis of the ramifications of mobile and social
  • Perspectives from leading shopper experts across the globe
  • Opportunities and implications for 11 new trends
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Report Insights

Analysis Op-Ed: The 5 C's For Brand Success In C-Commerce's Bright Future

SHOWFIELDS' CEO explains why ecommerce and traditional retail are giving way to 'consumer commerce,' defining what this means for brands and the five key components he has identified from his next-generation brick-and-mortar store for retailers to employ

Features Podcast: Making The Mall Experience Mobile In A Gen-Z World

In this episode, PSFK interviews Dote to find out how the mobile shopping experience is enabling next-generation social transacting like livestreamed "Shopping Parties," translating previously IRL-only elements of retail to digital

Fashion & Apparel Lacoste Sells Croc-Less Merch Across 10 Global Cities To Help Threatened Species

The clothing brand is supporting animal conservation, having offered the same number of custom polo shirts at each store as the number of corresponding critters remaining in the wild

Automotive How Brands Like Nike Are Delivering A More Personalized Mobile Experience With Loyalty Apps

From PSFK's Loyalty Debrief, here's how some of today's most innovative retailers are building centralized mobile platforms that provide personalized and superior assistance

Brand Activation & Immersion How Brands Like Subaru Are Fostering Independence In Kids With Outdoor Sanctuaries

From PSFK's Back-To-School Deck, here's how two retailers are enhancing their value by promoting an active, playful lifestyle for kids with intricate playgrounds and adventures

Beauty Body Shop Stores Will Take Back Customers' Empties To Reduce Plastic Waste

The personal care retailer's in-store campaign encourages consumer recycling in partnership with social impact enterprise Plastics for Change

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