The The New Purchase Path Playbook
In this major report, PSFK researchers explore two interconnected themes that provide a foundation for the modern shopping experience. ‘Data-Driven Commerce Platforms’ offers insights into the information systems that responsive retailers and brands are leveraging to differentiate themselves from the competition, enabling them to exceed customer expectations at every point along the ‘Networked Purchase Path’.
Originally published November 2013 and titled Future of Retail 2014
Summary Presentation
- The leading report series on the global trends changing retail
- Latest analysis of the ramifications of mobile and social
- Perspectives from leading shopper experts across the globe
- Opportunities and implications for 11 new trends
Immersion
Private Presentations
Invite the analysts behind this PSFK report to come and provide a tailored presentation at your office or next conference. We work to tailor our talks to provide context and actionable recommendations for all audiences. There are three ways to get in touch:
Use our chat window
Contact Jeff Weiner at jeff.weiner@psfk.com
Or give us a call at +1 646-520-4672
Innovation Workshops
Turn the insights and recommendations found within this report into action through a workshop. Customized specifically for your business' goals, needs and culture, this is a hands-on dive into the ideas and trends in our reports, with a focus on implementing them for your own business or clients. Whether these run from 4 hours to 2 days, your team will leave not just inspired and informed, but ready to take action.
Use our chat window
Contact Piers Fawkes at piers.fawkes@psfk.com
Or give us a call at +1 646-520-4672
Insights
- 66% of shoppers are more likely to buy from brands and retailers offering a loyalty program
- Twitch explores content outside of gaming, including a scripted show with an interactive twist
- Amazon aims at office workers with compact cashier-less food store
- Kelly Kliebe. VP Group Creative Director, Innocean USA
- Carvana, an e-commerce platform for buying, financing and selling used cars, has opened its 15th “car vending machine,” in Indianapolis
- Amazon’s in-house delivery service, Amazon Air, is expected take 2% of FedX-UPS revenue in 2019
- Serve, a delivery robot from Postmates, can carry 50 pounds of goods for 25 miles on a single charge — enough to make around a dozen deliveries per day
- In some cities, the new version of Lyft’s app shows every mobility option and makes suggestions based on user behavior, location and other data
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