Interactive Shopper Marketing

As today’s consumer is constantly inundated with content both in-person and online, brands are challenged to not only stand out in a crowded digital marketplace, but also provide genuine moments of intrigue and excitement. Fortunately, advances in technological capabilities have given marketers new tools for better connecting with consumers and creating immersive experiences they’ll be driven to tap into and explore.

This research paper explores how brands are using innovative forms of virtual connection to directly communicate with consumers, to provide them with interactive virtual experiences, and in turn, to generate excitement around new products or services. In particular, it details how innovators are pushing the boundaries of digital engagement by creating virtual worlds, online games, avatar-centric campaigns, and mobile-activated concepts that consumers can easily relate to, and gravitate toward.

Published October 2020

This 19-page research paper includes:

  • A look at shifting consumer behaviors when it comes to content consumption and commerce, as well as how brand marketing and activations are responding
  • 9 trends outlining the strategies that leading brands are leveraging to create immersive and interactive digital content experiences and commerce opportunities that engage consumers on their favorite platforms
  • 30 trend-supporting exemplary case studies


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