Last-Mile Delivery Debrief

Thanks to the rise of e-commerce players like Amazon, consumers now expect that all retailers, both online or offline, will meet baseline levels of speed and service when it comes to last-mile delivery, and retailers are struggling to keep up. This need for personalized delivery and fast shipping places enormous pressure on the rigidity of supply chain flow. High-tech dreams of drones that can bring goods anywhere or autonomous delivery pods may arise in a not-to-distant future, but today, retailers need to reroute their supply chain to be lean, agile and responsive to consumer shopping behavior.

PSFK’s Last-Mile Delivery Debrief explores how innovative brands and retailers are eliminating time-consuming supply chain hierarchies, consolidating communication and inventory across channels and leveraging data-enabled technologies, to not only deliver more quickly, but also empower consumers with more flexible options and tailored service.

Published November 2018

Summary Presentation

The 30+ page report includes:

  • 6 trends defining the consumer-first supply chain and delivery model
  • 30+ examples of service-based initiatives helping to optimize anytime, anywhere shipping
  • Strategies that all retailers—on and offline—can pursue in order to enable seamless, fast and flexible deliveries
  • List of key vendors and partners across fulfillment, delivery and logistics
Additional content:

  • Summary presentation deck
  • Link to Last-Mile Delivery webinar recording
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Private Presentations

Invite the analysts behind this PSFK report to come and provide a tailored presentation at your office or next conference. We work to tailor our talks to provide context and actionable recommendations for all audiences. There are three ways to get in touch:

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Contact Jeff Weiner at jeff.weiner@psfk.com
Or give us a call at +1 646-520-4672

Innovation Workshops

Turn the insights and recommendations found within this report into action through a workshop. Customized specifically for your business' goals, needs and culture, this is a hands-on dive into the ideas and trends in our reports, with a focus on implementing them for your own business or clients. Whether these run from 4 hours to 2 days, your team will leave not just inspired and informed, but ready to take action.

Use our chat window
Contact Piers Fawkes at piers.fawkes@psfk.com
Or give us a call at +1 646-520-4672