The London Retail Innovation Guide 2019

London’s signature mix of high street and high end has long made it one of the world’s most eclectic and interesting shopping destinations. As an important hub for global brands and retailers, the city is also a key testing ground for innovative retail concepts. PSFK’s 2019 London Retail Innovation Guide highlights the ways in which brands and retailers across sectors are embracing technology and retail theater to offer London shoppers a one-of-a-kind experience.

Published March 2019

Pro content

This report is part of a series that PSFK has published on innovation in in retail and along the customer experience journey. Our reports provide business ideas to corporate members of our research intelligence service. In addition, we provide talks and ideation workshops based on the contents of our surveys and guides. Contact our sales team at or +1 646 520 4672 for more information.


Invite the analysts behind this PSFK report to come and provide a tailored presentation at your office or next conference. We work to tailor our talks to provide context and actionable recommendations for all audiences.

Innovation Workshops

Turn the insights and recommendations found within this report into action through a workshop. Customized specifically for your business' goals, needs and culture, this is a hands-on dive into the ideas and trends in our reports, with a focus on implementing them for your own business or clients. Whether these run from 4 hours to 2 days, your team will leave not just inspired and informed, but ready to take action.


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