Mid-Atlantic Retail Innovation Guide 2019

Washington, DC, and Philadelphia serve as economic and cultural anchors for their surrounding counties in the Mid-Atlantic region of the United States. Both cities are home to rising populations of students and young adults who are eager to embrace new retail concepts that offer convenience, excitement and inclusivity. As a result, retailers are experimenting with new store formats both in downtown and suburban locations, shrinking or expanding footprints and curating merchandise and services in order to best meet these shoppers’ new lifestyle needs.

Published June 2019

The 20+ page report includes:

  • 8 key lessons exemplified by Mid-Atlantic retailers that retailers in any city can learn from
  • 23 examples of the best retail showcases in Washington, DC and Philadelphia
  • 83 accompanying high-res photos that provide an illuminating window into on-the-ground innovation

This report is part of a series that PSFK has published on innovation in in retail and along the customer experience journey. Our reports provide business ideas to corporate members of our research intelligence service. In addition, we provide talks and ideation workshops based on the contents of our surveys and guides.

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Insights From Mid-Atlantic Retail Innovation Guide 2019

Analysis The Active Lifestyle Hubs Bringing Health And Wellness To A Growing Mid-Atlantic Region

As D.C and Philadelphia emerge as leaders in retail innovation, these wellness-based spots are a must-see for locals and tourists alike

Analysis How The Philly & DC Food Scenes Are Driving Trends

Food service brands from the mid-East Coast of the U.S. are serving up new store formats and experiences that delight customers with exceptional service and unique opportunities

Related CX Insights

Brand Activation & Immersion Expert Insight: Designing A Pop-Up That Feels Like Home

PSFK sits down with Éva Goicochea, the CEO and founder of sexual wellness brand Maude, to find out how her brand's summer brick-and-mortar outpost, Staycation, reconceptualizes the popup

Case Study Visitors To The Met's Vessel Orchestra Exhibit Can Experience Artifacts As Sounds

The experiential exhibition includes 32 pieces from the museum's collection and allows visitors to both hear and see artwork in an immersive environment

Hotels, Hospitality & Travel Jetlagged Travelers Can Now Experience Tokyo On Their Own Schedule

Airline Air France–KLM is offering a new app that helps visitors with jet lag to explore the city at all hours on their biological clock, including over 130 destinations and experiences

Innovation Online Shoppers Can Immerse Themselves In A Digital Mall Experience

The Digital Mall of Asia aims to simulate the in-person experience of spending a day at the mall, including virtual amenities like stores, a food court, a nightclub and a multiplex

Fashion & Apparel How Peer-Driven Marketplaces Like Depop Build Online Relationships

Platforms that allow buyers and sellers to interact online are becoming increasingly popular, driven by young shoppers who prefer social retail experiences

Automotive Startup's Bike-Lane Robots Could Help More Retailers Enable Last-Mile Delivery

Refraction AI hopes to help retailers like grocers enable better last-mile delivery service with its pint-size autonomous vehicles, which are small enough to fit on the side of the road, but fast enough to join traffic

Design In Denmark, A New Gas Station Design Promotes Wellness And Clean Air

The COBE station recharges an electric car in only 15 minutes while providing drivers with a clean and calm atmosphere, a far cry from conventional gas stations

Cafe & Restaurant Lululemon's Experiential Chicago Store Is A One-Stop Wellness Oasis

Jumping on the trends of wellness and immersive retail, the athletic brand opened a massive store in the Windy City with an in-house cafe and a dedicated workout floor for yoga and mediation

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